This photo was found on JCHCA.ORG, Jackson County Health Care Authority, it was identified as a "coming soon site," the site was not developed. This image is utilized as Fair Use for non-profit news reporting and commentary. The Jackson County Health Care Authority, JCHCA, is a public entity and a separate corporate entity of the Government of Jackson County Alabama. The JCHCA Board of Directors are appointed by the Jackson County Commission.
The Crisis - A health care facility CEO warns about the financial crisis and the decreasing of Medicaid funding for rural hospitals such as Highlands Medical Center.
This chart sums up the citizens hospital, Highlands Medical Center, and the Jackson County Health Care Authority's financial predicament, or should I say pending Financial Disaster.
Jackson County Health Care Authority officials OWE the citizens of Jackson County an explanation as to the financial stability of our hospital.(
I have had 2 meetings with Dr Albin, the CEO of the Jackson County Health Care Authority. One meeting was an in person introductory meeting, the second was a telephone meeting specifically discussing the new ambulances and the purpose of my series on the health care authority. I expressed the importance of the requested video interview.
Unfortunately, at this time I must conclude it has been denied as to the questions presented in advance of a video interview. I was informed by Public Relations personnel that the attorney for the health care authority advised the CEO to not have a video interview.
During the telephone interview Dr. Albin expressed concerns regarding the alleged unaccounted for money and other financial problems such as money lost on the "Mamo Bus." It has been reported to me the "bus" cost the health care authority an approximately $300,000 loss. Dr. Albin stated, "This was before my time and I can not answer any questions about this allegation." Referring to the missing/unaccounted for $1.2 million dollars. He did state that money was lost on the bus.
1 - First, it is my belief that Dr. Albin is seriously concerned about the health care authority and wants to provide the best quality of health care possible to the community.
Photo by the JCHCA, Fair Use for non-profit news reporting.
2 - Second, the health care authority has problems, which means Dr. Albin and the Executive Team have problems along with the entire Highlands and Jackson County Health Care Authority have problems which may be detrimental for the continuing operation of our hospital and its various services. Identification of problems may seem simple as to the "big picture," specifically these problems are far reaching and have been expressed by staff, executives and myself as a concerned citizen and retired health care administrator, "sometimes it is difficult to understand folks motivations within the community."
PROBLEM IDENTIFICATION
There are 4, four, major problem areas which I identified: 1) Communications - (a) internal, professional in-service, team building - morale; (b) external, communications with public as to Highlands and the JCHCA accomplishments, financial status and direction in an ongoing community information program. The JCHCA web site is good, but external broad scale communications to community media is lacking, in my opinion.
3) LEADERSHIP DEVELOPMENT. There are no so called "natural born leaders." Effective Leaders are educated team players facilitating all within their purview to excel in excellence and professional accomplishment. It is my observation and opinion the cooperation between the board and executive staff is lacking - you do not have the best interest of the community at heart - Ladies and Gentleman you must work together as a team to mange the facility for the continuing benefit of the community. If you can't do the job and are not a team player, get out. We must have a TEAM who will serve the community to build a great Health Care Authority. Yes board, you may hire and fire executives, however you are part of the team. Build cohesion, be a professional, honest leader or resign. CEO, CNO, CFO and the other alphabet executives, if this facility folds it is on you and the Board of Directors. Plan, continue planning, identify and resolve problems, and build the TEAM!
4) Facility Maintenance/Preventive Maintenance Programs - This must be coordinated with the Capital Expense Priorities and Purchase Programs
QUESTIONS
Here are the questions presented to Dr. Albin, CEO, JCHCA, on June 13, 2017; as of July 12, 2017 the video interview requested has not been granted. As the old saying goes, 'better late than never.' I have expressed to all concerned that this is an opportunity to communicate to the public at large which should not be passed up or thought of as a negative outcome, this is an opportunity to inform and communicate in a visual manner; to correct misperceptions, facilitate goodwill, and tell OUR and YOUR story about health care in our community.
June 13, 2017
Interview/ Questions with
Dr. Lonnie Albin, MD
CEO of the Jackson County
Health Care Authority, Scottsboro, Alabama
Also
present: _________________________________________________________________
The following questions
are based on interviews with Jackson County Health Care Authority Employees,
Citizens of the greater Jackson County Community, Physicians within the
community and Board Members of the Health Care Authority.
Questions
Mission-Vision-Goals-Community
1.
Dr. Albin, what
do you see as your goal as the CEO for the Jackson County Health Care Authority
relating to: 1). Patient care; 2). Employees; 3). Facility?
2.
What do you think
about the wellness or health of Jackson County citizens?
3.
Could you please
explain about the last Joint Commission Accreditation, how did that turn out
for the Highlands Medical Center and associated services and clinics?
Financial Status-Capital
Expense Program
1. Sources within the Jackson County Health Care
Authority informed me there was $1.2 million dollars which was unaccounted
for/missing approximately 3 years ago, 2013-2015 time frame from the Jackson
County Health Care Authority accounts, no specifically named account. Is this
claim true, if so how do you explain this loss?
2. It was reported to me that there was a $6.9 million
dollar loss last year, 2016 operations year, for the Jackson County Health Care
Authority. Is this true, if there was a loss how do you explain the financial
loss; or was there a gain in funds?
3. Sources within the Jackson County Health Care
Authority have stated to me the Reserve Fund of the Health Care Authority was
$12 million dollars 3 years ago, currently the reserve fund is approximately $6
to $6.5 million currently. Is this claim factual, if it is factual please
explain or if not factual what was the reserve fund 3 years ago and what is it
today?
4. It was reported to me that the Health Care Authority
is currently behind in paying their debts to the tune of approximately $300,000
is this true?
5. Does the Health Care Authority have a policy in
writing regarding a Capital Expense Program? Is there a schedule of major
equipment purchases, Capital Expense Program – 1 year, 2 year, 5 year, 7 year,
10 year major equipment purchases submitted by sections/divisions/clinics/hospital,
etc. approved by the CEO and CFO or Executive Staff and the Board of Directors
on an annual basis? If you have a written policy, may I have a copy?
Concerns
1. Some folks within the community and the health care
authority have expressed concerns about the quality of patient care available
at the Highlands Medical Center. What would you like to say to people and
possible patients expressing concerns about the quality of health care at
Highlands Medical Center or any Clinic or Service associated with the Jackson
County Health Care authority?
2. Concerns have been expressed about the financial
stability of the Jackson County Health Care Authority; what would you like to
say to those folks expressing concerns regarding the financial stability of the
Jackson County Health Care Authority and associated patient care services or
clinics?
Future Vision
1. What is your vision for the future of the Jackson
County Health Care Authority, Highlands Medical Center and all the patient care
facilities delivering patient care?
2. Dr. Albin are there any further comments that you
would like to make?
Thank you for your time,
it is greatly appreciated.
This requested video interview to date has not occurred. I wish the best of all outcomes for the Jackson County Health Care Authority and Dr. Albin as the CEO. We are very fortunate to have Highlands Medical Center and the professional dedicated team.
Folks, the problems may be resolved with leadership, teamwork, and professional problem solving.
Organization Effectiveness professionals maybe helpful. Here are some references:
2) Effective governance: the roles and responsibilities of board members - (from my alma mater, Baylor University) An important article and direction for board members. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1276331/